SMS Privacy Policy
Ceramigos LLC
Last updated: October 14, 2026
At Ceramigos, we value your trust and respect your privacy. We believe communication should be thoughtful, transparent, and always welcome.
This policy explains how we collect, use, and protect your personal information when you choose to receive text messages from Ceramigos.
1. Information We Collect
When you subscribe to our SMS communications, we may collect:
Your mobile phone number
Your name, if provided
Your communication preferences
Your subscription and consent records
Information about message delivery and interactions
We collect only the information reasonably necessary to provide our SMS communications.
2. How We Use Your Information
With your consent, Ceramigos may send text messages about:
Upcoming pottery classes, workshops, and special events
Registration openings and availability
Studio news, community activities, and announcements
Occasional promotions and special offers
We will not use your phone number for unrelated marketing purposes without obtaining appropriate consent.
3. Your Consent
By voluntarily subscribing to our SMS program, you agree to receive recurring marketing text messages from Ceramigos.
Participation is entirely optional. Consent to receive marketing messages is not required to purchase a product, register for a class, or use our services.
We do not automatically enroll customers in marketing communications simply because they provide a phone number during registration or checkout.
Message frequency may vary. Message and data rates may apply.
4. Your Right to Opt Out
You may withdraw your consent at any time by replying STOP to any marketing text message from Ceramigos.
You may receive one final message confirming your unsubscribe request.
For assistance, reply HELP or contact us at info@ceramigos-austin.com.
Opting out of marketing messages does not affect your ability to participate in Ceramigos classes or services.
5. How We Protect and Share Your Information
We do not sell, rent, or share your mobile phone number or SMS marketing consent with third parties for their own marketing purposes.
We use trusted service providers, including Mailchimp and its SMS delivery partners, to manage subscriptions, process data, and deliver messages on our behalf.
These providers may access information only as necessary to provide their services, subject to applicable contractual and legal obligations.
Mobile information and SMS consent data will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, or disclosure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide our communications, manage consent preferences, comply with legal obligations, and maintain appropriate business records.
If you unsubscribe, we will stop sending marketing messages and may retain limited information necessary to honor your opt-out request and demonstrate compliance.
7. Your Privacy Rights
We respect your right to control your personal information.
Subject to applicable law, you may request to:
Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your personal information
Withdraw consent to marketing communications
Obtain information about how your data is processed
To exercise these rights, contact us at info@ceramigos-austin.com.
We will review and respond to requests in accordance with applicable privacy laws.
8. International Data Processing
Our communications services may involve providers that process or store personal information in the United States or other countries.
Where applicable, we rely on appropriate contractual and legal safeguards for international data transfers.
9. Changes to This Policy
We may update this policy to reflect changes in our services, technology, or applicable regulations.
The latest version will always be available on our website, with the date of the most recent update.
10. Contact Us
For questions about this policy or how we handle your information, please contact:
Ceramigos LLC
Austin, Texas, USA
Email: info@ceramigos-austin.com
Website: https://www.ceramigos-austin.com